DATA PRIVACY STATEMENT
The Saklaw Foundation, Inc. (A Microfinance NGO) is committed to safeguard the personal data including personal information and sensitive personal information of our clients, staff, officers and other stakeholders. In this regard, please be acquainted of the regulatory requirements on data privacy and security.

Republic Act No. 10173 known as the Data Privacy act (PDA) of 2012, issued by the National Privacy Commission in August 2012, provides the guidelines on the implementation of this law. Please be informed that Saklaw Foundation, Inc. (A Microfinance NGO) shall continue to process the personal and sensitive information (collectively known as Personal Data) of its clients (who are regarded as the Data Subjects), in the course of its servicing of the clients in accordance with applicable laws and regulations.

This Privacy Statement, hereafter referred to as “Statement”, explains how we collect, protect, use, and share information when you access our website, social media account and/or avail of our products and services.

This Statement outlines the general practices of SFI in relation to our processes and content which are made available through our website and social media page. This Statement also covers the privacy practices for our clients who apply and obtain products and services that the institution may offer from time to time.
It is however, the policy of SFI to respect and uphold data privacy rights, and to ensure that all personal data collected from clients and employees are processed pursuant to the general principles of transparency, legitimate purpose, and proportionality as stated in the Data Privacy Act (PDA).

The following information is necessary for our clients to know and understand:
A. Types of Information
*Personal Information – any information, whether recorded in material form or not, that will directly ascertain the identity of an individual. This includes your address and contact information.
*Sensitive Information – personal information that includes:
*Individual’s race, ethnic origin, marital status, age, and religious, philosophical or political affiliations
*Individual’s health and education
*Issued government agencies peculiar to an individual which includes, but not limited to, SSS/GSIS Number, previous or current health records, licenses or its denials, suspension or revocation, and tax returns.
 

B. What Information We Will Collect From You
When you apply for or avail of any products or services, we collect your personal information so that we may provide valuable and useful services that we believe you might find interesting and beneficial. This may include among others:
*Personal contact information which includes your name, address, email address, phone number or any other information that would allow SFI to contact you;
*Personal contact information of your immediate family members, for certain services or programs;
*Demographic information which include gender, date of birth, age, civil status, etc.
*Specimen Signatures;
*Government ID details;
*Financial information (such as income, expenses, investments, insurance, financial and transaction history, etc.);
*Employment details;
*Images via CCTV and other similar recording devices and processes which may be observed when visiting our offices and/or using our other facilities
*Non- personal information such as those provided by your device, which may include IP address, geolocation, operating system, browser type, and version and other machine identifiers when you access our website; and
*Other legal and personal concerns that you referred to us for opinion, resolution, establishment of your claim, or defense of your rights.

We may, as and necessary, seek to verify or augment these information with third-party entities, including government regulators, judicial, supervisory bodies, tax authorities or courts of competent jurisdiction and, in the process, gain additional information about you.
In the course of availing our products and services, we also collect information about your transactions and dealings which include your account activities, movements and interactions with third parties such as merchants and utility companies.

When you access our website and/or social media page, we may provide information about us as well as information regarding our products and services. In the course of using our electronic platforms, we may collect non-personal information such as those provided by your device which may include the IP address, operating system, browser type and version, and other machine identifiers. We may use web analytics tools, including those third parties’ that use cookies to collect anonymous information and data gathered in connection with your activities when you visit the pages.

We may also collect, use and keep your personal opinions or comments made known to us via feedback or responses to surveys or any other interaction that you had with our employees and other authorized representatives.

C. How We Use Your Information
Your personal information is collected by SFI to comply with legal and regulatory requirements and perform such other processing that may be required under applicable law and regulation. We use the information collected to deliver and provide the products and services that you are to avail:
*Process applications and transactions for loans and other services;
*Respond to queries, requests and complaints and to improve how we interact with you;
*Send you notices and other documents necessary for continued use of our products and services;
*Conduct studies and researches to develop new or improve our existing products and services;
*Perform profile analysis, modeling and analytics to better understand needs, preferences and market trends for the development of more suitable products and services;
*To reach out to you regarding products and services information, including non-financial services and to know your experience with us through various touch points such as branch office, center, messaging and other channel of communications;
*Reaching out our other services to you;
*Perform certain protective safeguards against improper use or abuse of our products and services including fraud prevention;
*Comply with our operational, audit, administrative, credit and risk management processes, policies and procedures, the terms and conditions governing our products, services, facilities and channels, the MNRC rules and regulations, legal and regulatory requirements of other government regulators, as to the same may be amended or supplemental from time to time; and
*Perform other activities permitted by law or with your consent.

D. How We May Share Your Information
*We may share personal information with various units/branches within SFI in order to better understand the way you use our products and services. This will allow us to improve our services and offer you opportunities to obtain such other useful products and services that may deliver greater value to you.
*In the course of performing its services and responsibilities, SFI may engage the services of third-party service providers for purpose of research, product/program developments and publications. In doing so, certain personal information are required to be disclosed for legitimate business and other concerns and as may be necessary to provide you with our products and services.
*We will never share, sell or disclose your personal information to third-parties, except otherwise stated above or unless permitted under the Data Privacy Law. All our engagements with third parties shall be fully compliant with our obligation of confidentiality imposed on us under the applicable agreements and/or terms and conditions or any applicable laws that govern our relationship with you.

E. How We Protect Your Information
We fully recognize the value of your personal information particularly as it may include sensitive personal information such as your age, government issued IDs, etc. Appropriately, we strive to maintain the confidentiality, integrity and availability of your personal information by employing physical, technological and organizational safeguards. The security measures include, but are not limited to the following:
*We train our employees to properly handle your information.
*The processing of personal information is limited to the extent necessary to deliver the products and services offered and/or made available by us;
*Our server is equipped with firewall, data encryption, anti-virus and other appropriate controls;
*Appropriate security measures are observed in office areas where personal data is stored;
*Regular audits are conducted to ensure that personal information is secured and security controls are effective;
*The security systems are kept up to date;
*Whenever we engage other companies to provide services to us, we require them to protect personal information aligned with our own security standards; and
*Personal information is kept in secure facility within our office premises.

F. How Long Do We Keep Your Information
Your personal information shall be retained for as long as the purpose for which it was collected, and such other purposes that you may have consented to from time to time, remains in effect until such time as it is no longer required nor necessary to keep your information from any other legal, regulatory or business purposes.

G. Our Role
*We shall use your information to determine what products and services we can provide you. Use of your information shall also be to comply with the legal and regulatory requirements of authorities like the Microfinance NGO Regulatory Council (MNRC), and our obligation to third parties. Non-identifiable data collected from our website visitors and/or social media page shall only be for tracking and servicing the users’ concerns, if any. We may also collect, process, store, and exchange your personal data in accordance with applicable laws and/or as per your agreement with us.
*We shall safe keep and use your information confidential within the bounds of applicable Philippine laws. We shall provide only the needed information to government agencies and third parties when allowed by law and/or per your agreement with us.

H. Your Rights
In accordance with the Data Privacy Law, SFI shall respect and uphold your rights as data subjects, including but not limited to the following:
a. The right to be informed;
b. The right to access;
c. The right to object;
d. The right to erasure or blocking;
e. The right to rectify;
f. The right to data portability;
g. The right to file a complaint; and
h. The right to damages.

I. Your Role
For any queries, clarifications or requests on any aspect of this Statement, the exercise of your rights pertaining to your personal information, or to provide any feedback that you may have about our processing of personal information, please visit any of our branches or send us an email at sfi.mindoro@gmail.com

You may also write our Data Protection Officer at:
Data Protection Officer
Saklaw Foundation, Inc. (A Microfinance NGO)
SFI Bldg., Quezon Drive, Calero, Calapan City

J. Changes To Our Privacy Statement
We may modify or amend this Privacy Statement from time to time to keep up with any changes in relevant laws and regulations applicable to us or how we collect, use, protect, store, share or dispose of your personal information.

Approved by the Board of Trustees as per BR No. 78 dated October 14, 2019.

Approved by the Board of Trustees as per BR No. 78 dated October 14, 2019.